![]() Herring said the customer service rep told her there had been other reports of the same problem. “But they cannot give me any money back and my card is still inoperable.” “I waited on hold for three hours and then they opened it and put a case number on it,” explains Herring. When she tried to check the balance on Vanilla Visa’s website, it directed her to call a toll-free number. Went to go check out online, but the number in and it said, ‘there’s a problem with this card,’” explains Herring. So when her mom gave her a $100 Vanilla Visa gift card for Christmas, this mama wanted some new shoes! Leslie Herring is a Katy mom of twins and a school teacher who is always helping and doing for others. Customers get gift cards that do not work One thing is clear, a whole lot of people said they can’t use the cards they were gifted. We hear about gift card fraud, scams, and thefts frequently but it’s not clear that is what is happening with Vanilla Visa gift cards. Now that people are trying to use them, some are saying their cards are worthless and the company that issues them won’t help. If your gunna buy gift cards don't buy them at the store buy them online or take advantage of the E-Cards email ones.HOUSTON – Gift cards are always the popular go-to holiday present. and tbh I couldn't have Been THAAAT smart because I was caught. I'm Simply telling you guys so you guys can understand how easy it is to be scammed with these gift cards. I'm not telling you guys this to sound cool. In Essense As soon as somebody would purchase one at the store I'd see which one and make a PIN code and ZIP code for it for online use, add it to Google play/Apple Pay/Paypal. ![]() and using a Bot program would check All of the cards numbers I had at home to see which had been activated and had a balance. I would take ALL of them off the shelf Scan the barcodes for HALF of them onto sticker paper, and then put those over the OTHER half of gift cards, and put those back onto the shelf. Me Personally have scammed those ones in particular for quite allot of money. The prepaid gift card ESPECIALLY the my vanilla ones are notoriously easy to scam. Aannddd I got caught if that makes any difference, I also paid my debt to society for these crimes. Welp, at the risk of Sounding like a complete asshole. And Vanilla doesn’t give a fuck about fixing the problem. My guess is the cards are manufactured in China and whoever is producing them is recording all the data and waiting for December to roll around to try their luck at laundering the money. At least one person every day demanding a refund for weeks this time of year. But it was stupid common with these fucking things, and that was just at one relatively small store. Vanilla hasn’t solved this problem in all the years since I had to deal with it. The theory at the time was someone stole all the card information before they ever reached the store and sat on them, then when the cards get activated at the till they are able to spend it before it gets used by the legitimate customer. (Of course at the time the place I worked also Activated the gift card when they were scanned at the till but before payment, so people would just grab a bunch of gift cards and wait for the cashier to scan them then grab them and run) I worked retail and we would store these locked up /behind the till and still have issues with customers buying them only to find $0 balance. ![]() This is an old issue with Vanilla, I had to deal with it back in 2013. Here, please treat others with respect, stay on-topic, and avoid self-promotion.Īlways do your own research before acting on any information or advice that you read on Reddit. Get your financial house in order, learn how to better manage your money, and invest for your future. Banking Megathread: FDIC, NCUA, and your cash.Private communication is not safe on Reddit. Scam alert: Ignore any private messages or chat requests.
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